Warranty

Manufacturer's Warranties

Products offered by Zhilifs.com provide a manufacturer's warranty! This information is listed on our website within the Parameter section of each product if there is a manufacturer's warranty.

The limited warranty does not cover abuse, cosmetic damage, or damage due to nature, acts of God, misuse, negligence, or odification of any part of the product.

If you experience an issue with a product, a specialist & technician from our support team may be able to diagnose the issue. Technical support is always available by email. We will reply asap within one working day.

The warranty start the date of purchase. If a product is determined to be defective, Customers/buyers can choose to return or exchange。The Zhilifs.com specialist will contact you within one working day. Please do not return products to us without approval from us.


If the total amount of the product for replacement due to damage or defective is less than $60 or quantity is too small for safety shipping, a refund will be issued to the customer as opposed to replacement(s). Shipping small, single item packages greatly increases the percentage risks for damage during transit.

Zhilifs.com has the right to decide which shipping method will use for the free replacements.